If you can’t find the answer to your question, you are more than welcome  to message me any time! We can usually reply within 24 hours, Monday to Friday.




We are a small company.  We don’t offer 24 hours a day support.  We are committed to responding as quickly as possible and do respond 7 days per week. Contact us




Manage Your Orders

You can log into your account at any time to view your previous orders and update your details.  You can download your orders up to 3 times.  Remember – were here to help.

See our FAQ pages for answers to common questions:

Other FAQ's

A: Due to the large size and resolution of your images you mobile phone and other devices might just not be up to the task. Download onto your laptop or desktop computer.

Category: Other FAQ's

A: We launch new images each week all throughout the year! Sign up for the newsletter and follow us on social media to stay in the loop.

Category: Other FAQ's

A: The best way to say in the loop about sales and discounts is to follow us on social media (@JanesApple) and sign up for our emails! As soon as there is any exciting news to share, we’ll post and email about it 🙂

Category: Other FAQ's